Support

General Information

We can only provide support to our direct customers. If you purchased the game from other website than Codeminion - please seek guidance on the site where you downloaded or bought the game.

If you encounter any difficulties running, purchasing or registering Phantasmat this is the right place to look for answers!

Before you decide to contact us, please read through the small F.A.Q section below to see if your problem hasn't been already explained.

Please also make sure that your game version is up to date. Current version is 1.12 for PC and 1.12 for Mac. You can check your version in the "Options" window accessible from the main menu of the game.

FAQ

• 1. I enter the registration key and it doesn't work.
  • Please be sure that you are trying to register the game that was downloaded and installed from the site from where you purchased it. Only then the registration keys can work properly.
• 2. How can I obtain the full version of the game?
  • Simply click here. Phantasmat will be added to your cart. Just hit the 'Checkout' button to complete the purchase process but don't worry it is step by step, very simple and of course secure.
• 3. I lost my registration key, what can I do?
  • Simply go to eSellerate after purchase services. Everything is shown step-by-step there.
• 4. Can I buy your game in a box?
  • Currently Phantasmat cannot be bought in any shop in a boxed version. If you would like to have it you are welcome to buy it from here via the Internet.
• 5. I can't run the game, what to do?
  • When you are sure you have the newest version installed and the game still won't run send us an e-mail describing your computer and the symptoms of your problem.
• 6. I found a bug in the game.
  • Just send us an e-mail and we will get on to fixing the bug as soon as possible and when the problem is fixed - we will post a new version on this site.

System Requirements

• Windows/PC:
• Operating system: Windows 7/Vista/XP
• Processor: 1.5 GHz
• Graphic Card: 64 MB Video RAM, DirectX 8 Compatible
• Screen Resolution: 1024x768 pixels or higher
• RAM Memory: 384 MB
• Hard Drive: 250 MB free space

• Mac:
• Operating system: OSX 10.4 PPC/intel or higher
• Processor: 1.5 GHz
• Graphic Card: 64 MB Video RAM
• Screen Resolution: 1024x768 pixels or higher
• RAM Memory: 384 MB
• Hard Drive: 250 MB free space

Our 60 day Money-Back policy

We believe that Phantasmat is an excellent game, which will bring you hours of engrossing game play. High production value, a lot of individual polish and over a year of our daily hard work make Phantasmat a superb game - at least in our opinion. If you bought the game and you don't like it we are ready to return your money to your satisfaction. In the case the game doesn't work and you want your money back please give us a week of cooperation so that we can try eliminating your problem.

Please note that due to technical reasons we will be able to refund you 90% of your order (10% goes to the e-commerce handling fees and can not be refunded).